Training Tracks
Role-Based Learning Paths
Tailored training programs designed for each role in your organization
01
End User Training
For All Employees
Essential skills to find information quickly and work more efficiently with Glean's AI-powered search.
Topics Covered
Basic search techniques and sentax
Using filters and advanced search
Personalizing Glean for your workflow
Discovering relevant content and people
Productivity tips and shortcuts
01
Administrator Training
For IT and Admin Teams
Comprehensive training on configuring, managing, and optimizing your Glean deployment.
Topics Covered
Platform configuration and customization
Data source management and permissions
User provisioning and access controls
Analytics and usage monitoring
Troubleshooting and support
01
Department-Specific Training
For Teams with Unique Needs
Customized training focused on specific departmental use cases and workflows.
Topics Covered
Sales teams (CRM access, customer research, meeting planning, account tiering, etc.)
Engineering (code and docs search)
Customer support (ticket and KB search)
HR (policy and employee info)
Custom tracks for your needs
01
Power User Training
For Department Champions
Advanced techniques to maximize Glean's potential and become a resource for your team.
Topics Covered
Advanced search operators and techniques
Creating and saving shared searches
leveraging Glean's AI features
Best practices for team collbaoration
Championing adoption in your department
01
Executive Training
For Leadership
Strategic overview of Glean's capabilities and how to leverage insights for decision-making.
Topics Covered
Strategic value of enterprise search
Accessing key metrics and insights
Making data-driven decisions with Glean
Measuring ROI and business imapact
Leading adoption form the top
01
Train-the -Trainer
For Internal Champions
Equip internal champions to deliver training and support to their peers effectively.
Topics Covered
Training delivery best practices
Handling common questions and issues
Creating effective training materials
Measuring training effectiveness
Building a support community
Delivery Methods
Flexible Training Options
Choose the training format that works best for your organization
Live Virtual Workshops
Interactive sessions with our expert trainers, including Q&A and hands-on exercises.
On-Site Training
In-person training at your location for a more personalized, hands-on experience.
On-Demand Learning
Self-paced video modules and resources accessible anytime, anywhere.
Custom Materials
Tailored training documentation, quick reference guides, and job aids for your team.
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