Notes from the work.

What we're learning, building, and seeing across the market.

July 13, 2026

Stop Chatting, Start Systematizing: How SMBs Actually Get ROI from Claude

Claude is a genuinely capable tool. But tools don't create ROI, systems do. A practical framework for SMBs to move from ad-hoc usage to structured, measurable workflows.

Read post

May 13, 2026

Cool Things You Can Do with Glean: Query Power BI Datasets with NLP

Glean's Power BI DAX Query Action lets anyone ask a question in plain English, get a live answer from a Power BI dataset, and keep asking follow-ups — no DAX, no exports, no analyst in the middle.

Read post

May 8, 2026

Build Fast, Ship Smart: A Cleaner Model for Glean Agent Deployments

The answer to AI agent governance isn't more process applied uniformly — it's structural separation between building, testing, and releasing.

Read post

May 5, 2026

Knowledge Velocity: The Hidden Lever Behind Every KPI Your Board Already Tracks

Until AI search is translated into the language of DSO, customer retention, and time-to-productivity, it will keep getting budgeted as a cost center rather than a strategic asset.

Read post